Employee Engagement, The Key to IgnitingPassion, Productivity and Commitment
Taught by Linda Jennings, Salt Lake City Public Utilities

Multiple studies in different countries and across industries show that employees who are passionate about their jobs and the organizations in which they work are in the minority.  A recent Gallop Organization poll revealed that less than 30 percent of employees are highly engaged, while an alarming 20 percent are actively disengaged; everyone else lies somewhere in the middle—doing enough to get by and collect a paycheck.  But what is engagement, how do you reengage the disengaged and at the same time prevent yourself from joining the ranks of the disengaged?  During the pre-conference sessions participants will discover exactly what engagement means, how to engage each of the generations in the workplace and retire the generation gap, and how to remain engaged through it all.

Day One:  9:00-12 noon   What is Engagement and Why Has It Become Such a Problem?
1:00-4:00 p.m.     Retiring the Generation Gap

Day Two:  9:00-12 noon   Becoming an Engaged Leader
1:00-4:00 p.m.   Bring Your Whole Self to Work. Participants will receive a copy of Engaged Leadership:  Building a Culture to Overcome Employee Disengagement  by Clint Swindall.

Day One: A Day with the Division Taught by Utah Division of Drinking Water Staff

Lunch will be provided for the first day, the cost is $40.00. The Division of Drinking Water interacts with all public drinking water systems throughout the state of Utah. The Division has five sections; Rules, Administrative Services, Engineering, Construction Assistance, and Field Services. Throughout the day Division staff will explain the functions of each of the Sections. Staff will discuss various Division programs functioning within their respective sections. In addition to Division programs, various drinking water rules will be discussed. On occassion, water systems have found themselves in violation of one or more of the Drinking Water Rules. Staff Members will discuss some of the common compliance problems and violations encountered. They will discuss the steps necessary to bring a water system back into compliance when problems and violations occur. These sessions provide an excellent opportunity for water system representatives to become better acquainted with the Division functions and staff members.

1. Division Introduction and Rules Section - 2 hrs

2. Field Services Section - 1hr

3. Construction Assistance Section - 1 hr

4. Engineering Section - 1 hr

5. Administrative Services Section - 1 hr

Day Two: Separate Sessions Taught by Utah Division Of Drinking Water Staff

How to Prepare for a Sanitary Survey, 3 hrs $25 - Utah Drinking Water Rules require that a sanitary survey be conducted on each public drinking water system within the State approximately every three years. During this presentation the various aspects of a sanitary survey will be explained. Attendiees will find out what to expect and what is expected before, during previous surveys. IPS points are assigned for deficiencies identified during the survey. This presentation will provide you with the necessary information to successfully complete a sanitary survey without accumulating a numnber of IPS points.

Cross Connection, 3 hrs $25 - All public drinking water systems are required to have a cross-connection control program. Up to 50 IPS points are assessed to those systems that do not have a cross-connection control program. This session will explain the basic principles of cross-connection control backflow prevention. There are five basic elements of a cross-connection control program. Each of the five elements will be discussed. Attendees will be given the training, tools and information necessary to develop CCC program and administer a CCC program. Those who currently have a program may find ways to enhance their existing programs. Those who attend this session will meet State requirments for being trained in cross-connection control. Those who currently have IPS points assessed for cross-connection control will be given the guidance necessary to have those points removed fromt heir record.